Privacy Policy

Effective date: June 24, 2019

BOBBIO PTY LTD ("us", "we", or "our") operates the ‘Bobbio SH’ mobile application, the website ‘’ as well as other applications under the ‘Bobbio Smart Home Suite’. These applications and websites are used to facilitate requests and provide the Service.

Information Collection & Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, ZIP/Postal code, City
• Cookies and Usage Data

Usage Data

When the Service is active, we may collect certain information automatically to provide and improve our Service to you. This includes, but not limited to, mobile device information, service information regarding the status of devices linked to our Service (for example ‘On’, ‘Off, etc.) as well as usage information used to facilitate the functions offer by our Service (for example turning a light on). Information that is shared with third parties is done so to facilitate our Service to you, this includes but is not limited to Services related to notifications as well as Services provided by third parties such as voice control.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

• Session Cookies. We use Session Cookies to operate our Service.
• Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
• Security Cookies. We use Security Cookies for security purposes.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party. Third parties may also be used to facilitate certain services such as voice control, hosting and push notifications, the information shared is used to provide access to those services.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

• Third parties where you consent to the use or disclosure; and
• Where required or authorized by law.
• To protect the rights of BOBBIO PTY LTD.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. BOBBIO PTY LTD will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Policy Updates

This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquires
If you have any queries or complaints about our Privacy Policy please contact us at:

Company: Bobbio Ptd Ltd
ABN: 65 634 182 273
Address: 65 Whitfield Pde Hurstville Grove 2220 NSW Australia
Phone: +61 413694805